Privacy Policy

Last updated: 3/6/2025

This Privacy Policy describes how AutoAce LLC ("AutoAce", "we", "us", or "our") collects, uses, and discloses information about you through our services, website, and applications (collectively, the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect information about you when you use the Services. This includes:

Account Information:

Your name, email address, phone number, password, and any other information you provide when you register for an account.

Usage Information:

Data about your interactions with our Services, including call recordings, transcripts, and details regarding your use of our conversational AI assistant.

Business Information:

Information about your company such as your business name, documents, communications, and other related data you choose to share.

Other Information:

Any additional information you intentionally provide, such as responses to surveys or feedback.

2. How We Use Information

We use your information for various purposes, including to:

Provide, Maintain, and Improve the Services:

Deliver our services and enhance their functionality.

Personalize Your Experience:

Enable features and tailor the user experience based on your interactions.

Process Payments and Account Transactions:

Manage billing and payment processing securely.

Communicate with You:

Send important notices, updates, and security alerts related to the Services.

Train Our AI Assistant:

Use your data to train and improve your personalized AutoAce AI assistant.

Comply with Legal Requirements:

Fulfill any legal obligations and respond to lawful requests.

3. Information We Share

We will not share your personal information except in the following circumstances:

With Your Consent:

When you direct us to share your information.

With Affiliates and Subsidiaries:

With our current or future parent companies, affiliates, or subsidiaries.

In Connection with Mergers or Asset Sales:

As part of a merger, acquisition, or sale of assets if your information is included among the transferred assets.

With Service Providers:

To enable us to provide the Services (for example, with hosting providers, payment processors, and other trusted third parties). In certain cases, we may share business information with service providers (such as OpenAI) to develop and train our AI assistant. All such disclosures are subject to appropriate technical and contractual safeguards.

For Legal Compliance:

To comply with legal obligations, respond to subpoenas, court orders, or other legal processes.

4. Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

You have the right to:

Access and update your personal information.
Request the deletion or correction of your data.
Object to the processing of your personal information under certain circumstances.

Please note that we may retain certain information as necessary for our legitimate business purposes or to comply with legal obligations.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

AutoAce
113 Harvard Street
Cambridge, MA 02139
United States

Email: hi@autoace.ai

This document is provided for informational purposes only and does not constitute legal advice. Please consult with legal counsel to ensure that this Privacy Policy meets your specific business requirements and complies with applicable laws.